1. GENERAL INFORMATION
The website www.dalmata-camping.com (hereinafter “we” or Dalmata Camping) is owned by CAMPING DALMATIA OREBIĆ d.o.o., Cvjetno naselje 49, 20260 KORČULA, OIB: 32753210267, MBS: 090043458, INITIAL CAPITAL: 1.072.640,00 €, COMPETENT COURT: Commercial court in Dubrovnik.
2. PRIVACY PROTECTION RULES
With these Privacy Policy, we want to inform you which of your personal and other data we collect, how we collect and process them, for what purposes we use them, how long and where we store them, how we protect them and what your rights are related to your data .
2.1 WHAT DATA WE COLLECT
– Basic personal data about the user (name and surname, address, delivery address, company name);
– Contact information and information about your communication with us (e-mail address, telephone number, date, time and content of postal or email communication);
– Channels and campaigns – the source through which the user came into contact with us (website, advertising campaign, social networks, etc.);
– Data on the user’s orders and issued invoices (date of order receipt and execution, purchased products, prices of purchased products, final order selection, payment method, delivery address, invoice number and date, identifier of the person who issued the invoice, etc.) and data on resolving product complaints;
– Statistical data on the user’s use of the website (dates and time of website visits, pages visited, i.e. URLs, time spent on individual pages, number of pages visited, total time spent visiting the website, movement on the website, location and other demographic data, operating system, type of device, internet browser and the like.
data from forms voluntarily filled out by the user, e.g. in the context of prize games, contact forms, subscription to the newsletter, purchase of products or services;
– Other data that the user voluntarily fills in when requesting certain services that require this data.
We do not collect and process your personal data, except when you enable us to do so, i.e. give your consent. For example when ordering products or services, when you sign up to receive e-mail notifications, participate in a prize game, contact us through the contact form and in other ways, or when there is a legal basis for collecting personal data or we have a legitimate interest in the processing.
2.2. HOW WE COLLECT DATA AND FOR WHAT PURPOSES WE USE THEM
Contact forms – we collect data that you provide us by filling in the fields of contact forms (forms) and use them exclusively for the purpose of answering your inquiries or responding to your other requests. The data entered in the contact forms are not publicly visible on our pages.
Forms for registration and login to the website – we also collect data through forms that enable registration and login to our website. For example you can register on our site when purchasing a product at the payment step. That way, during your next purchase, you can log in using your registered data, so it will not be necessary to manually fill in your personal data and delivery data.
Automatic collection of data, data collected from a third party and embedded content of a third party – when using our site for the purpose of a better user experience or improving the content of the site, we automatically collect non-personal data. We display content or links to other sites whose privacy policies may differ from ours.
2.2.1. About Automatic Data Collection, Third-Party Collected Data, and Embedded Third-Party Content
Data of this type that we collect and use are:
– cookies
– statistical data
– contents and features of social networks
– third-party content and features
2.2.2 About cookies
In order to improve the user’s browsing experience and the content of our website, we use cookies. When you first visit our website, we will display a warning about the use of cookies. You have the option to accept the use of all cookies by clicking the “OK” button or only the basic ones that are necessary for the site to function.
What is a cookie
A cookie is information saved on your computer or web browser in the form of a text file by the website you visit. It usually saves your settings and settings for the website, such as your preferred language or address. Later, when you open the same website again, the Internet browser sends back the cookies belonging to that page. This allows the page to display your previous selections.
What are temporary cookies?
Temporary cookies are those that are deleted when you close your internet browser. They are stored in the memory of the internet browser. With them, websites store temporary data, such as the session identification number or the products in the basket of some online stores.
What are persistent cookies?
Permanent or saved cookies remain on the computer after closing the Internet browser. With them, websites store data more permanently. For example, it can be your confirmation that you accept cookies. Persistent cookies can remain on your computer for days, months, and some even years. Of course, you can delete permanent and all other cookies. You can read more about this in the section further down on this page.
What are first-party cookies?
First-party cookies are those cookies created by the page you are viewing.
What are third-party cookies?
Third-party cookies are those cookies that are not set by the page you are viewing, but by another page or service used on that page. For example, these can be social network cookies because the site uses content sharing functionality on social sites, advertising network cookies if the site displays ads, or statistics tracking cookies.
What cookies do we use?
We use temporary and permanent cookies, first-party cookies and third-party cookies.
FIRST PAGE COOKIES are those cookies set by our site, which are necessary for the site to function. The cookies we use are:
Temporary cookies – We use site and store session cookies (products and web shop / bookings sections) that store the identification number of the session of each visit and are deleted when the internet browser is turned off. They enable functionality such as displaying recently viewed products. We also use a temporary cookie that helps prevent malicious attacks on the site. It is also deleted by shutting down the internet browser.
Permanent cookies – A wordpress platform cookie responsible for enabling the functionality of logging in and registering on the site. It lasts for 30 days unless you delete it first. We also use the session cookie of the web store (section products and webshop) which lasts for 1 day. It serves to remember the contents of your shopping cart. We also use a permanent cookie that remembers your selection of accepted cookies.
THIRD PARTY COOKIES are those cookies that are placed in your Internet browser by the services we use on the site. Their terms of use and privacy may differ from ours, so we recommend that you check them.
Cookies or third-party services that we use are:
Google Analytics – We use the Google service Google Analytics to monitor website visit statistics. You can check how Google uses cookies here. Since we do not share the collected data about visits with Google, we anonymize the IP address and do not use a unique user ID to identify visits, we treat cookies for tracking statistics as basic and are not obliged to ask for consent.
Google Fonts – For displaying fonts.
Google Maps – We use the Google service Google Maps to display geographic maps.
Google ReCaptcha – We use the Google ReCaptcha service to check the security of sending data from forms and fight against spam comments and messages.
You Tube – We show a video from the Google You Tube service.
Add to Any – To enable content sharing, we use the Add to Any service.
You can also manage cookies through the settings of your Internet browser.
You may also benefit from the option of disabling the use of cookies by various advertising networks that place cookies on your computers for the purpose of displaying ads similar to your interests or the content you read on the web. One such service is the European Interactive Digital Advertising Alliance (EU).
2.2.3 Statistical data, contents and features of social networks and contents and features of other third parties
STATISTICAL DATA
As we have already mentioned, we use the Google Analytics service to analyse site visits and other statistics. The data we collect includes the number of pages viewed, the number of users, the location and source from which the user came to our site, or some technical data such as monitor resolution, device type, and the like.
If you want to make sure that the tracking of the statistics of your visits to a website is disabled, you can install an add-on to your Internet browser that will enable you to turn on and off the tracking options.
2.3. TO WHOM YOUR PERSON IS AVAILABLE
We process collected personal data with the mandatory application of appropriate legal, technical and organizational security measures to prevent any unauthorized data processing. Access to your personal data is limited only to Alan Farac as the only member who administers this page. We collect only those data that are necessary for the processing in question.
2.4. WHO WE SHARE YOUR DATA WITH
Your personal data can be accessed by:
– Host provider of the website
– Online advertising solution providers (e.g. Google, Facebook)
We will not pass on your personal data to unauthorized third parties.
We will not transfer the data we process to third countries (outside the member states of the European Economic Area – EU members and Iceland, Norway and Liechtenstein) or to international organizations.
2.5. HOW LONG WE KEEP YOUR DATA
We keep the data for 5 years, unless you request their deletion earlier.
2.6. HOW WE STORE YOUR DATA
On the site, we use the SSL encryption protocol to ensure secure communication between you, who use our website, and the server that displays the content over the Internet. All our systems are protected by complex passwords and usernames.
Despite all the measures taken, we cannot guarantee 100% security of data transmission over the Internet, websites, mobile applications, computer systems or any other public network. Please note that despite the measures we take to protect your information, data transmission over the Internet or other open networks is never completely secure and there is always a risk that unauthorized third parties may access your personal information.
2.7. YOUR RIGHTS REGARDING YOUR DATA
At any time, you can ask us for information about the processing of your personal data and request the exercise of the following rights:
– access to data relating to you
– correcting or supplementing your personal data so that they are always accurate
– deletion of personal data
– restriction of processing of personal data, for example, when you object to the accuracy of personal data, and for the time until we verify their accuracy.
– data transfer (saving your data that was created using the user account on your computer or other media)
– withdrawal of consent for data processing (e.g. for receiving promotional messages or newsletters)
2.8. CONTACT AND PERSON RESPONSIBLE FOR DATA PROTECTION
Requests, complaints or inquiries related to the processing and protection of personal data can be sent to the e-mail address dalmata.camping@gmail.com
The person responsible for data protection is Alan Farac.
In accordance with the applicable legal regulations governing the protection of personal data, any request/inquiry will be resolved as soon as possible, and no later than within 30 days of receipt.
When contacting and making the above requests, we will make reasonable efforts to confirm your identity and prevent unauthorized processing of personal data.
ENTRY INTO FORCE OF PRIVACY RULES, TERMS OF USE OF THE SITE AND TERMS OF PURCHASE ON THE WEB SHOP
These Rules enter into force on 01.01.2025.
In case of changes to these Rules, we will inform you about it on this page and update the date of the change.